Crisis manager database
Be well prepared in a crisis! In the case of product complaints, it is essential to know who in the production and supply chain needs to be informed. The crisis manager database gives you round-the-clock access to the current contact details of crisis representatives saved for participating partners in the D-A-CH region, so that they can react as quickly as possible in the event of damage or loss.
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In order to be able to react quickly to an incident with a medium or high product risk, it is of great importance that you can immediately reach the responsible crisis managers in the company concerned. In this way, direct action can be taken, countermeasures can be taken and the problem can be solved as quickly as possible.
Our crisis manager database already contains more than 3,700 crisis managers from almost 2,000 suppliers and retailers. In this way, the participating companies can quickly and easily view the contact details.
Would you like to have the crisis managers of your business partners included in the Markant crisis manager database? Then please get in touch using the contact form and we will approach your business partners to cultivate contacts.
The registration and further maintenance of the data is carried out by each company itself. A defined person responsible for maintaining the data is given appropriate write access and enters the contact details of the crisis managers.
The benefits for you:
Reducing workload:
Central management allows you to avoid extensive documentation and administration of individual contact details.
Up-to-date:
Saved processes support the up-to-date nature of the data so that current contact details are always possible to find in a crisis. If a product defect occurs, the contact management system first helps find out who in particular needs to be informed in the production and supply chain.
Acting quickly:
The correct contact for the supplier in question can then be directly determined through the central provision of all contact details. Quicker action is therefore possible and cases of damage or loss can be prevented much more effectively.
Available at all times:
The crisis manager database is available online and can be used on almost every device with an internet connection.
Request for our service crisis manager database
